I got caught up in one recently but was able to talk the operator out of it. I thought I was signing up for a 1 month trial not for a year. Evidently they didn't push the people on the other side of the phone to refuse just make you have to at least call and talk to a human. I could find no way on the website to do it. Some people would just have let it go for a few months after not being frustrated enough to call customer service, as it wasn't a lot of money $8/month if I recall correctly.