>That's just rude and borderline psychotic behavior.
No, that's just disrespectful and entitled behavior from someone in power toward someone without power. I'm sure the person (business owner) felt pleased with themselves for saving so much time and mental effort in the interaction, with additional points for "authenticity" and "honesty" because they didn't hide the fact that they used an LLM. It damaged the relationship slightly but only time will tell if that was meaningful (and the harsh truth is that it probably isn't given the short lifespans of companies).
No, that's just disrespectful and entitled behavior from someone in power toward someone without power. I'm sure the person (business owner) felt pleased with themselves for saving so much time and mental effort in the interaction, with additional points for "authenticity" and "honesty" because they didn't hide the fact that they used an LLM. It damaged the relationship slightly but only time will tell if that was meaningful (and the harsh truth is that it probably isn't given the short lifespans of companies).